Elite ESP Building – Website Terms and Conditions

22 Gadigal Avenue, Zetland NSW 2017
Last Updated: 2026-03-03

1. Who We Are

This website is operated by the Owners Corporation – Elite ESP Building (“Owners Corporation”, “we”, “us”, “our”) in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect:

Full name
Lot number
Email address
Phone number
Residential or mailing address
Tenancy status
Maintenance request details
Uploaded documents or images
IP address and device information
Login and activity logs

Sensitive information will not be collected unless necessary and authorised.

3. Why We Collect It

We collect personal information to:

Verify ownership or residency
Manage service and maintenance requests
Communicate strata matters
Comply with legal obligations
Manage building operations
Protect safety and security

Failure to provide required information may prevent access to the Platform.

4. Disclosure of Information

Information may be disclosed to:

Strata managing agents
Contractors
Legal advisers
Insurers
Government authorities
IT service providers

We do not sell personal information.

5. Data Security

We take reasonable steps to protect personal information from:

Misuse
Interference
Loss
Unauthorised access
Disclosure

However, no internet transmission is completely secure.

6. Data Retention

Information is retained only as long as necessary to:

Fulfil its purpose
Meet legal requirements
Protect the Owners Corporation in disputes

Records relating to maintenance may be retained for insurance and statutory limitation periods.

7. Access and Correction

You may request access to or correction of your personal information by contacting:

[Insert strata manager contact email]

8. Complaints

Privacy complaints may be directed to the Owners Corporation. If unresolved, complaints may be lodged with the Office of the Australian Information Commissioner (OAIC).